Key reasons to consider outsourcing your IT Support Services 

The decision to outsource your IT Support Services or keep it in-house is difficult for any business. Our vast experience in providing high class IT Support Services has enabled us to compile a list of 9 key reasons to help you consider if this is the right choice for you and your business.

1. Reduce your costs

The average annual salary of an in-house IT Manager is from £35 to £45K per annum. Additional to this are costs for recruitment, additional company benefits and on-going training to keep their skills up to date. 

2. Lack of in-house expertise

Your businesses IT needs may peak and trough, so there isn't enough for for a dedicated person. You may be a small company and simply don't have the space for another staff member. 

3. Complement your in-house expertise

You may have a dedicated IT person in-house and you heavily rely on them for the continuity of your IT systems and running of your business. What happens if there is a critical failure and they are on holiday, off sick or at an external event or meeting? 

4. Recruiting your own IT staff

Perhaps you're thinking about employiing your own internal IT person. If you're not from a technical background, how do you ensure that you recruit people with the right skill set for your business? 

5. Focus on running your business

Your time is precious and should be spent concentrating on your core business activities like your staff, costs and most importantly meeting the needs of your customers. The last thing you need is to waste time worrying and sorting out IT issues. 

6. Increase staff productivity

You may think that you are saving money by keeping the responability of your technology in-house and distributing it internally. The likelihood is your employees are not focusing on their primary roles and are being constantly distracted trying to deal with niggling IT issues which is dramatically reducing their productivity. 

7. Utilising the latest techniology

The IT landscape is a constantly changing environment and technology is transforming at a rapid rate. How do you find out if there is a new product, software upgrade or application that may be able to benefit your current operations? 

8. Access to additional business services and solutions

Are you worried about your business continuity? Need a disaster recovery plan? Want to support an increasingly mobile workforce? Need to reduce your print and telecommunication costs? Need an information security policy or a new telephone communication system? We will be able to provide you with a range of additional services to suit your needs as a growing business. 

9. Issue avoidance

It is more than likely that your current IT strategy is based on a 'break/fix' scenario. This means that by the time you know there is a problem, your business and staff's productivity has already been affected and you typically experience prolonged periods of very costly downtime. 

For more information, please download the full list and information on outsourcing your IT to Varciti by clicking here.