Fire Panel Asset Tracker (Mobile Application)

Global Fire and Security Ltd required a modern digital solution to replace outdated, paper-based processes used by engineers to track and service fire panel assets on-site. With a variety of fire panel types, manufacturers, and models—including both conventional and addressable systems—the new solution needed to be flexible, mobile-friendly, and compliant with industry regulations. An additional requirement was the ability to automatically generate certificates of service that could be instantly shared with clients after each visit.

Varciti developed a bespoke cloud-connected mobile application tailored for use on engineers’ PDAs. The app is designed to simplify the servicing workflow, provide dynamic asset tracking, and automate certification—all while ensuring compliance with relevant fire safety standards.

Core Features and Functionality:

• Dynamic Asset Servicing Forms:
  The app supports servicing of multiple fire panel types, including:
  • Addressable and conventional fire systems
  • Manufacturer-specific logic (e.g. Apollo, Hochiki, C-Tec, Advanced)
  • Adaptable fields for unique asset requirements
     
• Cloud-Based Asset Database:
  A real-time, centralised database stores all fire panel asset information. Engineers can instantly access panel records, site history, and servicing requirements from any location.
   
• Engineer-Focused UX Design:
  The mobile interface was purpose-built for field engineers:
  • Optimised for use on rugged PDAs and smartphones
  • Simple, tap-through design with built-in validation
  • Works reliably in offline mode with sync-on-connect
     
• Automated Certificate Generation:
  Once a service visit is completed, the system generates a fully formatted service certificate overnight, using input from the database. These are emailed automatically to:
  • The client’s central records team
  • The site contact/customer being serviced
     
• Compliance Assurance:
  Certificates are fully compliant with BS 5839-1 standards, ensuring traceability and audit-readiness for all fire panel servicing activities.

With this custom application, Global Fire and Security Ltd transformed its fire panel servicing operations into a streamlined, paperless process. Engineers now complete servicing tasks faster and with greater accuracy, while the automatic certification process ensures full compliance and faster reporting. Clients benefit from enhanced service visibility, and the company has gained a modern, scalable solution that grows with their expanding portfolio of serviced properties.