• Client:

    Keyworth United Community Football Club

  • Location:

    Nottingham

  • Date:

    2021

Overview

Keyworth United Community Football Club hosts an annual Fireworks Night, which is one of the club’s biggest public events, attracting large numbers of attendees. In 2021, the club recognised the need for a more structured and secure method of managing ticketing and entry, especially in light of health and safety regulations and the growing scale of attendance.

Project Objectives

  • Implement a system to securely manage attendee entry.
  • Ensure only valid ticket holders gained access to the event.
  • Provide real-time tracking of crowd numbers for safety and control.
  • Eliminate manual checks and streamline the entry process.

Challenges

  • The existing ticketing process was paper-based and inefficient, with no reliable method of validating ticket authenticity at the gate.
  • The club needed to be able to track attendance in real time to stay compliant with safety regulations and avoid overcrowding.
  • The solution had to be simple for volunteers and staff to operate during the event.

Our Solution

We designed and delivered a bespoke ticket scanning application, tailored specifically for the Fireworks Night event. Key features included:

  1. Barcode-Based Ticketing System
    Each ticket issued for the event was embedded with a unique barcode. On arrival, tickets were scanned at the gate using mobile devices running the custom-built application.
     
  2. Real-Time Validation and Check-In
    The application instantly checked tickets against a live database, marking each one as "attended" to prevent duplication or reuse.
     
  3. Live Attendance Tracking
    The system enabled event organisers to see how many attendees had checked in at any point in time, supporting better crowd management and safety decision-making.
     
  4. User-Friendly Interface
    The scanning system was designed for simplicity, allowing volunteers and staff with minimal technical training to use the system effectively.

Results & Benefits

Controlled Entry – Ensured that only ticket holders were granted access, reducing the risk of over-crowding and unauthorised entry.

Improved Safety – Real-time tracking of attendee numbers supported effective crowd management and emergency planning.

Operational Efficiency – Scanning barcodes significantly sped up the entry process and reduced the workload on volunteers.

Positive Experience – Attendees experienced a smooth and well-organised entry process, contributing to the success of the event.

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