Support Options
Better support, better productivity

Home & Small Business Support

    Supporting Homes and Small Businesses

    Here at Varciti we specialise in IT Support. We provide IT support for several companies of different sizes; from small to large. Now we are starting to branch out and offer our support to small businesses, and home businesses too.

    Expert Monitoring 24/7

    Monitoring your systems isn't just about fixing your problems, it's detecting them before the affect you. Our system informs us when there is an issue with your system, such as low disk space and using excessive amounts of RAM. We are proactive with every minor warning that your system reports. For example, if we see that your computer usage is using the majority of your RAM, we can recommend upgrading your system based on this information. We monitor everything and tell you before you know you have an issue.

    Tailored Service

    We provide unlimited telephone support. If you ever have an issue or query, we're just a phone call away to give you help or advice. If need be, we are able to remote on to your computer and take a first hand look at the problem ourselves. As a business person, we realise you're going to be away from home from time to time and we understand this. The installation or support will be carried out at a time that suits you best and creates the leasy amount of disruption possible. This saves you a lot of time!

    Home User Business

    There's no place like home. That's why we're offering support and 24/7 system monitoring of your machines at home for when you're working away from home or just for piece at mind.

    Antivirus Support

    Provided with this support is AVG Cloudcare. This means we're able to monitor your Antivirus software on any system it has been installed on. It reports if your antivirus has a problem such as it stops working, it's out dated or it has identified a threat. We are also able to identify these threats from our end specifically as well as update your client and other processes, so you don't have to think about these things.

    GREAT VALUE

    We charge a flat rate of just £95 per year for each system, this covers:

      1. 24/7 monitoring of your system's performance
      2. 8:30 - 18:00 Telephone and Remote Support
      3. Antivirus Software monitored and managed by us